Vista Interactive Support: March 2010

There was a network routing problem between Turkey and Vista Interactive's servers. Websites and email services were live and available to everywhere else.

Guidelines and contact info

You are welcome to comment on issues here. But remember, this is a public website so please do not post any private information, especially email addresses, usernames or passwords.

Vista Interactive hosting customers should use the help desk form on Plesk as a first point of contact. This helps us quickly collect important information from you about the problem.

If this method is not available, or you have a non-hosting issue, please contact us by skype: peter.murray or telephone: +90 533 495 9737 (mobile) or +90 232 483 2535 (office).

IP/Hostname tests

Your IP/Hostname information

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Do the following checks on your IP address with just one click! What is an IP address? Every computer connected to the Internet has a unique identifier called an IP address. On many networks, the IP address of a computer is always the same. On other networks, a random IP address is assigned each time a computer connects to the network.

DNS Lookup (IP Lookup)The DNS lookup converts a host name to Internet IP address of the form xxx.xxx.xxx.xxx.
Reverse DNS Lookup (reverse IP Lookup)The DNS reverse lookup converts an Internet IP address to host name (useful to identify the domain name of a spammer sending you spam email).
General Proxy LookupThe proxy lookup detects whether you are using a proxy server and shows the proxy host/type information and your actual IP address ("forwarded for" IP), if available. (for a detailed proxy check, visit www.proxychecking.com)
Geographic IP Location (IP to Country)The geographic IP location discovers the origin country of an IP address.
IP WhoisThe IP whois allows you to find out who an IP address belongs to.
RBL (Realtime Block List) Lookup

Vista Interactive Support

Wednesday, March 24, 2010

Network problem

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