To prevent spam, TTNet is blocking port 25. This means our customers using TTNet may need to use the alternative 587 port for SMTP.

One of our service providers will be upgrading network equipment between the hours of 7:00am and 2:00pm ( EEST ) on Monday 11 May. During this time, you might be unable to access hosted email or websites for up to 20 minutes. If you experience any problems during this time, please wait up to 20 minutes and try again.

From time to time, some customers using Outlook have experienced server connection problems. If Outlook stops sending or receiving correctly, here is how to reset it. Select File - Work Offline in Outlook Move (to Drafts) or delete any messages in the Outbox Close Outlook Press Ctrl-Alt-Del and run Task Manager Find Outlook in the list and close it completely Restart Outlook Select File - Work Offline again to return Outlook to working online Try to resend your emails If this procedure does not work for you, the fault could be with your internet connection, so check that you can access other internet services. Or the fault could be with the server so try to access your email with webmail to test for this situation. Contact us if you need further help.

We are working on an issue with Turkish characters not displaying correctly in the Mailman mailing list software.

We are investigating issues with occasional memory overloading on the server. We are optimizing memory usage and upgrading the server memory to resolve this issue.

We are using this blog to advise of any problems with Vista Interactive's internet services. We are using reliable service providers and so hope you don't have to use this service to report or check on problems. If there is a problem, you can be sure as soon as we know about it we will be doing all we can to fix it and to make sure it can't happen again. This service is hosted separately from our own internet services and so if there is a problem with our services, our clients should be able to always get support status updates here. The Turkish courts, however, have blocked whole websites (including innocent content) in the past and so we can offer no guarantees. [ Join the cause to stop internet censorship in Turkey ] Get Vista Interactive Support Issues Updates:   Subscribe via email (to get a daily digest)  or   Subscribe via RSS (to read in a Reader) .