Email sending issues

Email sending limited

A client has accidentally sent spam messages via our shared hosting server and as a result, sending mail is now limited.

A computer infected with a virus or malware can send thousands of spam messages undetected. 

Mail internal to our server is being delivered and external mail is being delivered to the mailboxes on our server. However email from our server is not currently arriving at external mailboxes and we are working with our hosting service provider to resolve this. We cannot guarantee delivery of recent messages because they may be delayed or blocked by external servers beyond our control.

Make sure to follow safe internet usage. Use virus and malware scanning software. Only use trusted software and trusted internet links even if the source appears to from someone you know.

To ensure that our server does not send spam, we are limiting the number of emails that can be sent per hour.