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Showing posts from 2016

Technical support over the Christmas / New Year period

Technical support during the Christmas / New Year season will be available as usual and you can still contact us via the usual methods, but we may be slower in responding. For emergency or urgent server problems, please send an SMS to +90 533 495 9737. Merry Christmas and Happy New Year.

WordPress Updated

We have updated WordPress for customers where we manage their websites to the latest version: WordPress 4.7 “Vaughan” . Our own VIBE: Vista Interactive Blog Experiment has been updated to use WordPress 4.7 with the new Twenty Seventeen WordPress theme. Customers managing their own installation of WordPress hosted on our servers or on their own server should update using their WordPress Dashboard or contact us for assistance. Please contact us , if you want help with your WordPress blog or website.

Some sites updated to latest TYPO3 versions

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.28 (LTS) to  TYPO3 CMS 6.2.29 (LTS) . This is a security and bug fix release. We have also recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.12 (LTS) to  TYPO3 CMS 7.6.13 (LTS) .  This is a security and bug fix release. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) or TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Some sites updated to latest TYPO3 versions

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.27 (LTS) to  TYPO3 CMS 6.2.28 (LTS) . This is a bug fix release. We have also recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.11 (LTS) to  TYPO3 CMS 7.6.12 (LTS) .  This is a bug fix release. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) or TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Some sites updated to latest TYPO3 versions

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.26 (LTS) to  TYPO3 CMS 6.2.27 (LTS) . This is a bug fix and security release. We have also recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.10 (LTS) to  TYPO3 CMS 7.6.11 (LTS) .  This is a bug fix security release. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) or TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Network maintenance

Our service provider is currently upgrading a network switch and as a result one of our servers is offline. This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done to improve security, stability, and performance. It has top priority and we expect the server to be back online as soon as possible.  

WordPress Updated

We have updated WordPress for customers where we manage their websites to the latest version: WordPress 4.6.1 which addresses some security issues and bug fixes. Customers managing their own installation of WordPress hosted on our servers or on their own server should update using the WordPress Dashboard or contact us for assistance. Please contact us , if you want help with your WordPress blog or website.

Technical support over the Turkish Public Holiday: Kurban Bayramı

Technical support during the Turkish Public Holiday: Kurban Bayramı (10-18 September 2016) will be available as usual and you can still contact us via the usual methods, but we may be slower in responding. For emergency or urgent server problems, please send an SMS to +90 533 495 9737. İyi Bayramlar.

WordPress Updated

We have updated WordPress for customers where we manage their websites to the latest version: WordPress 4.6 "Pepper" . Customers managing their own installation of WordPress hosted on our servers or on their own server should update using the WordPress Dashboard or contact us for assistance. Please contact us , if you want help with your WordPress blog or website.

Some sites updated to latest TYPO3 CMS (LTS) versions

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.25 (LTS) to  TYPO3 CMS 6.2.26 (LTS) . This is a security release. We have also recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.9 (LTS) to  TYPO3 CMS 7.6.10 (LTS) .  This is a security release. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) or TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Problems with Plesk control panel licensing

It seems that the Plesk control panel on one of our servers is having issues connecting with Plesk's licensing server recently.  You may be unable to login to the Plesk control panel and see a message about licensing such as:  Error: The license key is invalid. In order to use Panel, please obtain and install a new valid license key .  We are aware of this problem and our service provider will manually re-provision the license until the issue is resolved. Please contact us if you urgently need to access your Plesk control panel and experience the above problem.

Technical support over the period 28 June to 28 July

Technical support during the period 28 June to 28 July may be limited with some of our team members on vacation. You can still contact us via the usual methods, but we may be slower in responding. For emergency or urgent server problems, please send an SMS to +90 533 495 9737.

WordPress updated

We have updated WordPress for customers where we manage their websites to the latest version:  WordPress 4.5.3 . This is a bug fix release. Customers managing their own installation of WordPress hosted on our servers or on their own server should update using the WordPress Dashboard or contact us for assistance. Please  contact  us, if you want help with your WordPress blog or website.

TYPO3 Updated

Recently a critical security issue was discovered in all versions of TYPO3 core software. We have updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.22 (LTS) to  TYPO3 CMS 6.2.25 (LTS) . This is a security release. We have also updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.6 (LTS) to  TYPO3 CMS 7.6.9 (LTS) . This is a security release. We also applied patches to the TYPO3 Core software of the websites we host for some of our customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 and TYPO3 CMS 6.1. These older versions are no longer supported and usually will not receive security updates or bug fixes, however the security fix in case was critical and patches were made available. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and the

WordPress Updated

We have updated WordPress for customers where we manage their websites to the latest version: WordPress 4.5.2 . This is a security release. Customers managing their own installation of WordPress hosted on our servers or on their own server should update using the WordPress Dashboard or contact us for assistance. Please contact us, if you want help with your WordPress blog or website.

Security update for TYPO3 third party extension on some sites

We have updated customers' sites using the TYPO3  "Static Methods since 2007" (div2007)   extension to the latest version to prevent potential information disclosure. More information on this issue is available on the  TYPO3 Security Bulletin .  If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

WordPress Updated

We have updated WordPress for customers where we manage their websites to the latest version: WordPress 4.5.1 . This is a maintenance release that fixes 12 bugs. Customers managing their own installation of WordPress hosted on our servers or on their own server should update using the WordPress Dashboard or contact us for assistance. Please contact us , if you want help with your WordPress blog or website.

Some sites updated to latest TYPO3 CMS (LTS) versions

We have updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.21 (LTS) to TYPO3 CMS 6.2.22 (LTS) . This is a routine maintenance release containing bug fixes. We have also updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.5 (LTS) to TYPO3 CMS 7.6.6 (LTS) . This is a routine maintenance release containing bug fixes. Old versions are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) or TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please contact us .

Vulnerability protection for TYPO3 websites using ImageMagick

The latest TYPO3 security bulletin identified a vulnerability with the third-party ImageMagick software that TYPO3 uses for image processing. We have reconfigured all TYPO3 websites of our customers to use the safer GraphicsMagick (most sites were already using GraphicsMagick). If you experience any problems which may or may not be related to this maintenance, please contact us .

WordPress updated

We have updated WordPress for customers where we manage their websites to the latest version: WordPress 4.5 "Coleman" . Customers managing their own installation of WordPress hosted on our servers or on their own server should update using the WordPress Dashboard or contact us for assistance. Please contact us , if you want help with your WordPress blog or website.

Some sites updated to latest TYPO3 CMS (LTS) versions

We have updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.19 (LTS) to  TYPO3 CMS 6.2.21 (LTS) . This is a maintenance release containing bug and security fixes.  TYPO3 CMS 6.2.21 (LTS) is now the latest long term support version of TYPO3 for existing projects and we recommend that customers contact us to upgrade to this version for long term security and new features.  We have also updated the  TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.4 (LTS) to  TYPO3 7.6.5 (LTS) .  This is a maintenance release containing bug and security fixes.      Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to TYPO3 CMS 6.2.21 (LTS) as soon as possible. These old versions are no longer supported and will not receive security updates or bug fixes. Customers looking for new TYPO3 features should upgrade to TYPO3 7.6.5 (LTS) or TYP

Technical support over the Easter period 25 March - 3 April

Technical support during the Easter season and the week following may be limited. You can still  contact us  via the usual methods, but we may be slower in responding. For emergency or urgent server problems, please send an SMS to +90 533 495 9737. Happy Easter.

Server maintenance

A patch was applied today to a server hosting many of customers to protect against vulnerability (CVE-2016-0800) in the SSLv2 protocol, which could allow an attacker to compromise the security of encrypted connections to or from our server. This required a server restart and as a result one of our database servers did not restart automatically. This has been resolved and everything on the server should be working normally now. We apologize for any inconvenience. If you experience any problems which may or may not be related to this maintenance, please contact us .

Server migration in progress

We are in the process of testing the migration of our customers' website and email services to our new server. The new server has more RAM and SSD drives so performance will improve. It also has updates to the Plesk control panel and supports different versions of PHP. We do not expect any downtime for customers. The IP address will change and so customers who are maintaining their own DNS records will need to update these. If this is the case for you, we will be in contact with you directly. We will keep the current server active until all sites have successfully migrated. Please contact us if you have any questions.

Horde webmail login problem

We are aware of a problem with login to webmail for customers on our main server using Horde. We are working to resolve this issue. Normal POP and IMAP access to email and the alternative webmail Roundcube are working. If you need us to change your webmail interface to Roundcube please contact us . 

Some sites updated to latest TYPO3 CMS (LTS) version

We have updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.18 (LTS) to  TYPO3 CMS 6.2.19 (LTS) . This is a maintenance release containing bug and security fixes.  TYPO3 CMS 6.2.19 (LTS) is now the latest long term support version of TYPO3 for existing projects and we recommend that customers contact us to upgrade to this version for long term security and new features.  Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to TYPO3 CMS 6.2.19 (LTS) as soon as possible. These old versions are no longer supported and will not receive security updates or bug fixes. Customers looking for new TYPO3 features should upgrade to  TYPO3 7.6.4 LTS . This requires an upgrade to TYPO3 6.2.19 LTS first.  If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Upcoming server upgrade/migration

We have requested an upgrade to our main server from our service providers. The new server will have more RAM and SSD drives so performance should improve. Customers' websites and email will be migrated to the new server without any expected downtime.  

Some sites updated to latest TYPO3 CMS (LTS) version

We have updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 6.2.17 (LTS) to TYPO3 CMS 6.2.18 (LTS) . This is a maintenance release containing bug and security fixes.  TYPO3 CMS 6.2.18 (LTS) is now the latest long term support version of TYPO3 for existing projects and we recommend that customers contact us to upgrade to this version for long term security and new features.  Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to TYPO3 CMS 6.2.18 (LTS) as soon as possible. These old versions are no longer supported and will not receive security updates or bug fixes. Customers looking for new TYPO3 features should upgrade to TYPO3 7.6.3 LTS . This requires an upgrade to TYPO3 6.2.17 LTS first. If you want to upgrade your TYPO3 website to the latest version or add new features, please contact us .

WordPress updated

For our managed WordPress customers, we have updated their sites to the latest version: Maintenance and Security Releases Version 4.4.2  addressed some security issues and fixed 17 bugs. For more information, see  the release notes . Version 4.4.1  addressed some security issues and fixed 52 bugs. For more information, see  the release notes . Customers managing their own installation of WordPress on our server or on their own server should update using the WordPress Dashboard or contact us for assistance. Please contact us , if you want help with your WordPress blog or website.