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Showing posts with the label Server

Server Migration

Following on from recent mail server issues, we will be migrating many of our clients to a new server.   We will be communicating directly with affected clients when their hosting is moving and we expect the migration to be as painless as possible with minor disruption to services.

Email sending issues

Email sending limited A client has accidentally sent spam messages via our shared hosting server and as a result, sending mail is now limited. A computer infected with a virus or malware can send thousands of spam messages undetected.  Mail internal to our server is being delivered and external mail is being delivered to the mailboxes on our server. However email from our server is not currently arriving at external mailboxes and we are working with our hosting service provider to resolve this. We cannot guarantee delivery of recent messages because they may be delayed or blocked by external servers beyond our control. Make sure to follow safe internet usage. Use virus and malware scanning software. Only use trusted software and trusted internet links even if the source appears to from someone you know. To ensure that our server does not send spam, we are limiting the number of emails that can be sent per hour.

DNS Issues

There are issues with the DNS (domain name service) related to a server hosting websites and email for some of our clients. There is planned maintenance related to DNS scheduled for next week however this most likely a different issue. We are attempting to contact the service provider regarding this and monitoring the issue. 

Server Migration Completed

We have completed moving our clients' websites and email to our new server.  The new server has more storage available and more up to date server software. If you experience any problems which may or may not be related to this maintenance, please  contact us .

Server migration in progress

We have purchased a new server for hosting many of our clients websites and email.  The new server will allow us to provide more storage and more up to date server software. We are in the process of migrating data to this new server now and we expect no disruption of services.  If you experience any problems which may or may not be related to this maintenance, please  contact us .

Emergency server maintenance

A server hosting many of our customers was moved to a different host machine in the last 12 hours. This involved a complete copy of the data and software and a server restart to solve an emergency hardware issue. If you experience any problems which may or may not be related to this maintenance, please  contact us .

Server upgrades (Plesk and MySQL)

During this weekend we have upgraded several components on a server used by many of our customers. The Plesk control panel software has been upgraded to Plesk Obsidian . It has many improvements and new features including an upgrade of the Roundcube webmail software. We have also upgraded the MySQL server to version 5.6 to help some customers use modern versions of their website content management systems. If you notice any problems or issues that might or might not be related to this recent upgrade, please contact us .

Planned server outage

We are planning to upgrade the Plesk control panel and database server software on a server hosting most of our customers during the coming weekend Friday 1 - Sunday 3 May 2020.  We hope to avoid any disruptions in service, but some services may be temporarily unavailable while our server restarts during this time. We apologize for any inconvenience. If you expect or experience any problems which may or may not be related to this maintenance, please contact us .

Some sites update to latest WordPress version

We have updated WordPress for customers where we manage their websites to the latest version:  WordPress 5.4 “Adderley” . This is a feature release. Customers managing their own installation of WordPress hosted on our servers or on their own server should update using their WordPress Dashboard or contact us for assistance. Please  contact us , if you want help with your WordPress blog or website.

Some sites upgraded to the latest TYPO3 versions

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 8.7.27 to TYPO3 CMS 8.7.30 and TYPO3 CMS 9.5.9 to TYPO3 CMS 9.5.13 . These versions are security and bug fix releases. For more details about the releases, please visit https://typo3.org/article/typo3-1022-9512-and-8730-security-releases-published/ . Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.2 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) and then onto TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please contact us .

WordPress Updated

We have updated WordPress for customers where we manage their websites to the latest version:  WordPress 5.3 (Kirk) . This is a feature release. Customers managing their own installation of WordPress hosted on our servers or on their own server should update using their WordPress Dashboard or contact us for assistance. Please  contact us , if you want help with your WordPress blog or website.

WordPress Updated

We have updated WordPress for customers where we manage their websites to the latest version:  WordPress 5.2.3 . This is a bug fix and security release. Customers managing their own installation of WordPress hosted on our servers or on their own server should update using their WordPress Dashboard or contact us for assistance. Please contact us , if you want help with your WordPress blog or website.

Plesk control panel and server software upgraded

With yesterday's upgrade of the Plesk control panel on a server hosting many of our clients, were many other server system software updates. The new features in Plesk Onyx most significant for our customers are: Improved SSL support ImunifyAV PHP versions 7.2 and 7.3 WordPress Toolkit  

Plesk upgrade in progress

The Plesk control panel is being updated by our service provider for a server that hosts many of our clients. All web and mail services should operate as normal during the upgrade. You can contact us if you experience any problems, but these might be automatically resolved when the update completes. 

Some sites upgraded to the latest TYPO3 version.

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 9.5.8 to  TYPO3 CMS 9.5.9 . This version is a bugfix and maintenance release. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.2 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) and then onto TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Some sites upgraded to the latest versions of TYPO3

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 8.7.22 to  TYPO3 CMS 8.7.24 . This is a bug and security fix release. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.2 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) and then onto TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Some sites upgraded to the latest versions of TYPO3

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 8.7.21 to  TYPO3 CMS 8.7.22 . These are bug fix releases. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.2 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) and then onto TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Some sites upgraded to the latest versions of TYPO3

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.31 to  TYPO3 CMS 7.6.32  and from TYPO3 CMS 8.7.13 to  TYPO3 CMS 8.7.21 . These are security and bug fix releases. See the TYPO3 Release Group Article for more information. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.2 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) and then onto TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Some sites upgraded to the latest versions of TYPO3

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.25 to  TYPO3 CMS 7.6.27  and from TYPO3 CMS 8.7.11 to  TYPO3 CMS 8.7.13 . These are a bug fix releases. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) and then onto TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Some sites updated to the latest version of TYPO3

We have recently updated the TYPO3 core software of the websites we host for some of our customers from TYPO3 CMS 7.6.22 to TYPO3 CMS 7.6.24 and from TYPO3 CMS 8.7.9 to  TYPO3 CMS 8.7.10 . These are a bug fix releases. Older versions of TYPO3 are no longer supported and will not receive security updates or bug fixes. Customers who are still using TYPO3 CMS 4.5, TYPO3 CMS 4.7 or TYPO3 CMS 6.1 versions are especially encouraged to upgrade to the latest version of TYPO3 CMS 6.2 (LTS) as soon as possible, and then to the latest version of TYPO3 CMS 7 (LTS) or TYPO3 CMS 8 (LTS). If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .