Posts

Email problems due to spam

Recently one of the email accounts on our server was compromised and was sending spam. We suspect  this was due to a virus or worm on their computer or their email username and password had been shared with other computers. Due to spam being sent from our mail server, some receiving mail servers temporarily blocked our mail server and so some of your outgoing mail may have been rejected.  The problem has been resolved now, so if you got a message that an email was not delivered, please try to send your email again. If we get reports of spam or notice spam coming from an email account on our server, we will change the password of the sending account and contact you. How to prevent your email account from being compromised: Please take care when installing software on your computer Regularly scan for viruses with an up to date virus checker Do not give your email username and password to anyone else Use a strong secure password Always log out when you finis...

Office closed

Today the Vista Interactive office is closed for the Turkish public holiday:  Labor and Solidarity Day . You can still  contact us  via the usual methods, but we may be slower in responding. For emergency or urgent server problems, please send an SMS to +90 533 495 9737. İyi Bayramlar.

Children's Day holiday

Today the Vista Interactive office is closed for the Turkish public holiday: Çocuk Bayramı . You can still contact us via the usual methods, but we may be slower in responding. For emergency or urgent server problems, please send an SMS to +90 533 495 9737. İyi Bayramlar.

MySQL database optimizations

We will be optimizing MySQL databases on our server over the next few days during periods of low activity. Customer websites may be unavailable for a few minutes while data is backed up and restored.

TYPO3 Updates

To avoid security vulnerabilities in all of the TYPO3 websites we host for our customers, we have updated these sites to use the latest stable (long term support) version (4.5.25) or the latest stable version (4.7.10) of TYPO3.  If you want to upgrade your TYPO3 website to the latest version or add new features, please  contact us .

Security Updates for TYPO3 Extensions

We have updated our customers' TYPO3 websites to remove security vulnerabilities that were found in the following third-party TYPO3 extensions: fed, myquizpoll, push2rss_3ds, slideshare, wec_discussion. For further information see the TYPO3 Security Bulletin If you want to extend your TYPO3 website with a third-party extension or if you need a custom extension to your TYPO3 website, please contact us .

Scheduled Server Maintenance 7:00-14:00 Friday 25 January

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Maintenance on the server hosting many of our customers is scheduled for Friday 25 January 2013 between 7:00 and 14:00 Turkish time. (Thursday January 24th 2013 9PM-4AM PST).   During this time, the server will be unavailable for up to 1 hour for our service provider to upgrade the physical RAM. This means your website will be offline and email will be queued.  There is no charge for this upgrade.  We apologise for any inconvenience this will cause and thank you for your patience. If you notice the interruption during this time, please try again later. Our server currently uses approximately 60% of the available RAM for running the software to host websites, deliver email and operate essential server programs. Increasing RAM is one of the most cost effective methods of increasing performance of a computer and this upgrade delivers more speed for the services hosted on the server.  Memory % If you notice any problems with your hosted services o...