Posts

Problems with webmail

There are currently some problems with the Horde webmail interface, so we are switching customers to use the AtmailOpen interface until we have resolved the problem.

Horde webmail upgrade

With our recent Parallels Plesk upgrade, the default webmail client  Horde  has also been upgraded to version H5 (6.1.6). Customers using this webmail service will notice a very different user interface and so if you need help with using the new version, please contact us . If you prefer a different webmail, we also have the  Atmail Open  webmail interface available on this server and can switch this on for your domain. However, we recommend Horde because AtmailOpen is no longer being developed.

Plesk upgrade

We have upgraded the Parallels Plesk control panel software on our main server to the latest stable version (11.5.30). Spam filtering and autoresponders should now be working for all customers using email on this server. If you notice any problems or need support with using the new version of the control panel, please contact us .

Technical support during Christmas and New Year

Our office is closed during the holiday period.  You can still  contact us  via the usual methods, but we may be slower in responding. For emergency or urgent server problems, please send an SMS to +90 533 495 9737. We wish you a Merry Christmas and a prosperous New Year.

TYPO3 Core Updates

To avoid security vulnerabilities in all of the TYPO3 websites we host for our customers, we have updated these sites to use the latest stable versions of TYPO3: 4.5.32 LTS, 4.7.17 or 6.1.7. If you want to upgrade your TYPO3 website to the latest version or add new features, please contact us .

Office closed for Cumhuriyet Bayramı

The Vista Interactive office is closed on 28-29 October 2013 for the Turkish Public Holiday:  Cumhuriyet Bayramı You can still  contact us  via the usual methods, but we may be slower in responding. For emergency or urgent server problems, please send an SMS to +90 533 495 9737. İyi Bayramlar.

Email account compromised and sent spam

Over the weekend a client's email account was compromised and sent several hundred thousand spam messages through our mail server. When we discovered the problem, we stopped all email sending services, cleared the queue of the spam messages, changed the passwords for the affected email accounts and blocked the originating IP addresses of the spam messages. This kind of problem is often caused by a computer virus, malware, sharing email account settings or easy to guess passwords. Please be careful when opening attachments and downloads and use a strong password for your email account. If you experience any problems with your email, please contact the Vista Interactive team .